Metrics not calculating

Incident Report for Split by Harness

Resolved

This incident has been resolved.

Posted Sep 28, 2020 - 11:02 PDT

Monitoring

A fix has been put into place. Calculation jobs are successfully running. There was no data loss, only a delay in calculations. We will continue to monitor.

Posted Sep 28, 2020 - 10:39 PDT

Investigating

We are currently investigating an issue where the metrics are not calculating for any organization. This appears to have started at approximately 7am UTC.

Posted Sep 28, 2020 - 09:38 PDT

This incident affected: Data Processing.