Events processing delay

Incident Report for Split

Resolved

This incident has been resolved.

Posted Nov 10, 2021 - 10:40 PST

Monitoring

The fix has been rolled out and events processing delay is going back to normal. We continue monitoring the results.

Posted Nov 10, 2021 - 09:55 PST

Identified

We have traced the cause of the issue back to an unusual spike in traffic and a fix is being implemented.
ETA: 30 minutes.

Posted Nov 10, 2021 - 09:06 PST

Investigating

We are currently investigating an issue causing a delay in events processing.
Current delay is 50 minutes.
There is no data loss.
S3 inbound events integration is unaffected.

Posted Nov 10, 2021 - 08:58 PST

This incident affected: Data Processing.