404 errors loading JS SDK

Incident Report for Split

Resolved

At 15.55 UTC Split executed a name server change as part of transitioning domain providers. In doing so, one of the records, cdn.split.io was inadvertently skipped. The error was reported at 18:37 UTC and corrected by 18:45 UTC. For those customers who deploy the JavaScript SDK via the CDN they may have had end users experience a 404 for the Split SDK resource, depending on TTL and if they had not already accessed the current version of the JS SDK.

Posted Oct 19, 2020 - 08:30 PDT