Delays in processing metric calculations

Incident Report for Split

Resolved

The issue has been resolved. Please contact us at support@split.io if you have any issues with metric calculation.

Posted Jun 29, 2020 - 15:46 PDT

Monitoring

We believe the issue has been resolved, but will continue monitoring for errors.

Posted Jun 29, 2020 - 14:57 PDT

Identified

We have identified the cause of the issue and are taking steps to remediate it. As of now, the impact remains delayed metric calculation on a subset of experiments.

Posted Jun 29, 2020 - 14:10 PDT

Investigating

We are seeing delays in processing some metric calculations. Only a subset of experiments are impacted. We are investigating the issue.

Posted Jun 29, 2020 - 12:18 PDT

This incident affected: Web Console and Data Processing.